We’re always looking for talented and social people to join us at FlexiTime HQ. Interested?
At FlexiTime, we’re passionate about improving the lives of small business owners by making one of their least favourite tasks as easy as possible. We’re a small, supportive team who enjoy coming to work, building great products and having fun.
We offer great training, learning and long term development/progression opportunities for the right people. And all the extras like tasty coffee, table tennis, darts, Friday team lunches and the occasional beer festival.
We’ve got big plans and we’re moving fast. If you’ve got skills, a bit of initiative and a well-developed sense of humour, you might just fit in!
Join the team
Check out our current vacancies below. If we don’t have any positions for you, send us your CV anyway and tell us why you’d be a great addition to our team. You never know!
Payroll Support Analyst
Payroll Support Analyst
FlexiTime creates workforce management solutions that help small businesses pay employees right. Our purpose is to help employees and employers achieve Work. Life. Success.®
This purpose sits at the centre of everything we do. We support our people to also achieve work-life success because when our people succeed so does our business.
FlexiTime has moved from a start-up to a growth-stage business. We now have thousands of businesses in New Zealand using our software to confidently pay their employees.
We are a growing team of highly-skilled technologists - our business thrives on innovation and creativity. We have a fun and casual culture and are focused on developing well designed, intuitive products that help businesses succeed. We strive to build the best products and we believe that a strong cross-functional team of multi-talented individuals provides the best foundation to achieve that goal.
With exciting new products on the way, now’s a great time to join our tight-knit, high performing team as we grow the company into its next phase.
We’re passionate about improving the lives of small business owners by making one of their least favourite tasks as easy as possible. We’re a supportive team who enjoy coming to work, building great products and having fun. We love to play as hard as we work, with game nights, a football team, darts, and the odd game of table tennis. Not to mention lots of great perks like work from home days, team lunches, ice cream/slushie machine, espresso coffees, and more!
You’ll love working in a role that offers a lot of variety - the nature of small business is that everyone does a little of everything, and you’ll thrive in a dynamic environment where no two days are the same. You’ll need to be adaptable, and equally happy working on projects in a tight team or working independently.
You’ll be a customer service/support superstar with a knack for problem-solving. You’ll love a good challenge and the thrill of finding a solution. If there’s a better way to do something, you won’t be afraid to suggest it.
Most importantly, you’ll have a friendly, can-do attitude and top-notch people skills.
At minimum, you should have:
- Excellent communication skills, both oral and written
- Great time management skills and the ability to self-motivate
- A strong aptitude for technology, and mathematical proficiency
We’ll provide full training so don’t count yourself out, but we’d be thrilled if you also have any of the following:
- Customer service experience
- Some payroll, accounting, and/or bookkeeping experience
- Knowledge of New Zealand holiday and tax legislation
- A degree or qualification, ideally with a commerce, accounting, or tech focus.
- An understanding of general back-office practices for SME’s.
- If you’ve used PayHero, Invoxy or Droppah before you’ll get some serious brownie points!
About the Role
The initial focus of the role is supporting FlexiTime’s customers with their software and payroll questions by email. There’s a lot of problem-solving involved, as well as advising users on best practices, assisting with payroll setup and use, and troubleshooting errors. Payroll is a sensitive area of business and enquiries can be under tight time restrictions, so tact and the ability to prioritise effectively are invaluable skills.
As your product knowledge increases over time, you’ll be able to tackle some phone support (outbound only - we don’t have an inbound call centre) and demonstrate the benefits of the product to potential customers, develop support material, and provide training to customers.
There will be plenty of opportunities to get involved in other areas of the business depending on your skills and interests - assisting with product testing, providing input to the blog and social media presence, or presenting webinars, to name a few.
Apply now by sending your CV and introducing yourself at firstname.lastname@example.org.
Any questions? Get in touch with us at email@example.com.